COVID-19 and Resident Engagement – Hear from Resident Engagement Champions


COVID-19 and Resident Engagement – Hear from Resident Engagement Champions

COVID-19Life EnrichmentQuality of LifeStaff Efficiency

Live Webinar: Tuesday, November 3rd, from 1pm – 2pm EST

Join us for a Linked Senior webinar with featured speakers Michele Tarsitano-Amato, Director of Creative Arts Therapy/Dementia Specialist at Kendal at Oberlin and Marisa Payne, Product Specialist at Prestige Assisted Living. Eight months into the unfolding of the COVID-19 pandemic, leading Senior Living providers are still working to understand and measure its impact on resident engagement. Improving and building with new sets of rules starts with leaders who tackled the biggest challenges of the pandemic and managed its underlying opportunities successfully. This webinar will focus on real life stories from professionals in the resident engagement field.

Speakers will review how the crisis unfolded for them, how they successfully adapted to their situation and where they see things going into 2021.

Participants who join will:
Understand how COVID-19 impacts resident engagement eight months into the pandemic
Learn how to update a resident engagement action plan
Prepare for upcoming changes to resident engagement operations

Register Here

*All attendees will receive 1-hour of NAB, NCCAP and NCCDP CEU credits for attending the live webinar.

Michele Tarsitano-Amato
Director of Creative Arts Therapy/Dementia Specialist
Kendal at Oberlin

Michele Tarsitano-Amato is an Art Therapist Registered – Board Certified by the American Art Therapy Association and Art Therapy Credentials Board.  Michele completed her undergraduate degree from Ohio University in 1988 and completed her Masters in Art from Ursuline College in 1991.  In 2007 Michele became a Certified Dementia Practitioner. Michele has been working in the field of aging since 1984, as a volunteer, and then as employee of Judson Retirement Community in 1989.  Since 1993 Michele has been working for Kendal at Oberlin, A Northern Ohio Continuing Care Retirement Community Serving Oder Adults in the Quaker Tradition.

Michele is proud to be among the founding staff members.  In the past years she has lead the Kendal to be the first in Ohio to receive the designation by CARF/CCAC for Person Centered Care, and lead the team in receiving the designation of a CARF/CCAC certified Dementia Specialty Program without walls.  Michele has been part of a team of residents and staff who are together transforming the experience of aging.

Marisa Payne
Product Specialist
Prestige Assisted Living

Marisa Payne was introduced to senior living at the formative age of two years old by her parents, who went on to raise her for the next thirteen years in the residential care home for the elderly that they owned and operated from within their own family residence. As such, her unique upbringing has resulted in a deep understanding of the dynamics of the aging process and a passion for promoting active aging within the seven dimensions of wellness.

Marisa has served in several roles at Prestige Senior Living LLC. Following her impact as a Life Enrichment Director, they created and promoted her to a new role as Senior Life Enrichment Director, in which she provided guidance and support to all activity professionals at Prestige Senior Living communities. Following her collaboration with Marketing and Product Development they again created and promoted her to her current role as Product Specialist, in which she continues to develop and deliver training for Life Enrichment Directors and also aligns life enrichment with and supports both the assisted living, Celebrations, and memory care, Expressions, products.

Marisa lives in Yuba City, California with her three-year old son, Michael. She enjoys traveling and spending time with him outdoors, be it a day at the beach in Santa Cruz County, hiking a trail along the North Fork American River, camping at a lake near the Tahoe National Forest, or a morning stroll to the neighborhood park.