Melissa Dillon
Corporate Director of Memory Care
Senior Resource Group
Steven Littlehale
Chief Innovation Officer
Zimmet Healthcare Services Group
Donna Kelsey
Chief Executive Officer
American Senior Communities
Marisa Payne, BHT, DCS, DCSCT (She/Her)
Brain Health & Wellness Specialist
Aging & Adult Services Consultant
In Pursuit of Wellness
Jill McKenrick
CDP, PCHA
Director of Sales and Marketing
Juniper Communities
Alicia Fenstermacher
LSW/MSW, NHA, CDP
Vice President of Purposeful Living
Presbyterian Senior Living
Objectives:
- Understand how organizations view the current state of resident engagement.
- Identify where the field of resident engagement needs to be.
- Develop a plan to move resident engagement towards these goals.
- Discuss what tools, strategies, visions, and platforms can help set the standard for resident engagement.
- Implement this plan for change.
