I used the link from my Zoom webinar registration confirmation email but cannot get into the webinar room, what should I do?
Try using a different internet browser, if you are using Google Chrome, try Firefox or Safari instead. You can also try using another device such as a phone, tablet, or another computer.
Yes, during the live webinar we will provide a hyperlink in the chat box to the PDF version of the webinar presentation for you to download.
Yes, every live webinar is recorded. You can view the webinar recording on our Youtube page here or by visiting our website here.
No, CEU credit is only available to those who join the live event, remain in the Zoom webinar room for the full hour and complete our post-webinar survey evaluation within 48 hours.
Can I receive CEU credit for only calling into the live webinar and not watching the presentation in the Zoom room?
No, you must be watching the presentation in the Zoom webinar room, not just listening in. To receive CEU credit you must be logged into the Zoom webinar room (your name will appear in the room). You can join the Zoom webinar room from any device: laptop, phone and/or Ipad. However, no CEU credit can be given to those who call the phone number only to join the event.
Your survey must be submitted before midnight eastern time on the Thursday following the live webinar event. There are no exceptions, the survey will not be opened again after that deadline. The Linked Senior team is not responsible for any technical difficulties that may prevent you from completing the survey on time.
What happens if I register and do not immediately receive a confirmation email from Zoom with details on how to join the webinar?
If this happens, please email Meaghan on the Linked Senior team so she can forward you the details:
Also, your community may have a spam blocker that prevents Zoom from sending the confirmation email to you, talk to your technology team about marking this email as “safe” in your system:
Alternatively, if you registered for the webinar with a work email address but are trying to join from a personal email you may not be looking in the right email account for the Zoom confirmation email.
Finally, don’t forget to check all of your junk and spam folders just in case!