Winning Strategies for Resident Engagement and Clinical Outcomes

On-Demand Webinars: Winning Strategies for Resident Engagement and Clinical Outcomes

Winning Strategies for Resident Engagement and Clinical Outcomes

Life EnrichmentQuality of LifeCOVID-19

Recorded on: 08/17/2021

As the Senior living industry is reopening and recovering from the COVID-19 pandemic, leading providers such as Christian Horizons, a 50+ years non-profit senior living leader, are doubling down on their resident experience strategy and investing heavily thanks to lessons learned, extraordinary leadership and longtime culture committed to person-centered care and care partner satisfaction.

This session will showcase how Christian Horizons is leading implementation of an innovative program and strategies to support communities ranging from home care, the small house model to large life plan communities (CCRCs). With a philosophy deeply rooted in Bell and Troxel’s Best Friends Approach to Alzheimer’s and Dementia Care™, the Christian Horizons ministry focuses on delivery of quality health care services, enhanced activities to create a therapeutic environment, with emphasis on relational/relationship and ability centered resident care and striving to create links between resident engagement and measurable clinical outcomes.

Participants who join this webinar will be able to:

  • Understand how a non-profit organization developed and is piloting a resident engagement program impacting different community types and levels of care
  • Identify interdisciplinary approaches aimed at overcoming current and projected staffing challenges
  • Create strategies providing links between resident engagement as a way to positively impact clinical outcomes

Cathy Krewer, RN, MS
Vice President of Clinical Professional Development, Christian Horizons

Cathy Krewer, RN, MS, is the Vice President of Clinical Professional Development for Christian Horizons; a faith-based Senior Living ministry whose mission honors God by providing a continuum of excellent care and support services for older adults. She has more than 30 years long-term care clinical experience. As part of current roles and responsibilities, she is working with David Troxel for development and implementation of a new Memory Care program focused largely on resident engagement and one that spans multiple lines of service and encourages associate involvement at every level.

Shannon Chambers
Activity Director at River Birch Living

Shannon Chambers, is the Activity Director at River Birch Living in Springfield, IL.  She has held that position for slightly more than 5 years. She loves being around seniors; to her “it is like visiting my grandparent’s every day”.  She knows the importance of activities, allowing residents a continued sense of purpose, keeping them strong and maintaining socialization.  Shannon’s father was in the Army for more than 21 years and she has traveled and lived all over the word.  

Krystal Cary
Director of Lifestyle and Wellness, Risen Son Christian Village

Krystal Cary has been working in senior living for 14 years, serving all of those years at her community of Risen Son Christian Village in Council Bluffs, Iowa.  For 11 years her focus was their independent living residents, developing a lifestyle program full of engaging opportunities.  For the last 3 years, she has been the director of lifestyle and wellness for the community where she oversees the programming across the continuum of care while still working alongside the independent living residents.  Krystal and her team strive to put life into the every day for their residents, giving them active, innovative programming and frequently surprising them with the unexpected!