The Companionship Culture: Resident/Caregiver Engagement Through Life Stories

On-Demand Webinars: The Companionship Culture: Resident/Caregiver Engagement Through Life Stories

The Companionship Culture: Resident/Caregiver Engagement Through Life Stories

Quality of LifeStaff EfficiencyCOVID-19

Recorded on: 06/01/2021

Today’s operational and clinical leaders navigate “white flag” moments daily. Responsibilities include quality outcomes, operational excellence, and staff development within a highly regulated industry, which may influence burnout as a healthcare professional. Isolation within the elder community is rising and with detrimental consequences. This trend is a reality for many residing within a healthcare community and frequently starts with physical separation before admission.

The worldwide coronavirus pandemic has compounded realities for the senior healthcare community. An epidemic that has scrutinized yet galvanized the industry and required professional and personal sacrifice. This motivational message, delivered by Jerald Cosey, Operational Leadership Development Director at American Senior Communities, is designed to recognize and honor healthcare professionals for their contribution during this worldwide pandemic. Moreover, it influences a cultural movement to reduce isolation to improve person-centered care.

Participants who join this webinar will be able to:

  • Bring awareness to isolation’s rise in senior healthcare communities and its impact on physical and mental health outcomes.
  • Uncover strategies designed to improve engagement through intentional relationships between residents and staff.
  • Understand the power of life stories and their potential to reduce isolation and improve outcomes.
  • Learn how to revisit their individualized calling to health care and leave the conference with a visual keepsake as a reminder of that calling.


Jerald Cosey
Operational Leadership Development Director

American Senior Communities

Jerald Cosey, is a senior health care leader and professional speaker.  He currently serves as the Executive Director at Greenwood Meadows, a Skilled Nursing Facility operated by American Senior Communities of Indianapolis, Indiana.  A facility which earned the 2019 AHCA Silver Quality Award.

In addition to his operational leadership, Jerald recently accepted the role of Director of Operational Leadership for American Senior Communities.  A role dedicated to operational leadership development for over 90 communities in Indiana and Kentucky.  Jerald is a Member of the Board of Directors of the Indiana Medical Directors Association.  Both roles complement Jerald’s desire to advance senior health care as an industry across the globe.

Jerald began his professional career in sales, joining Pfizer Pharmaceuticals in 1996.  He quickly advanced to the leadership role of District Sales Manager. Jerald is the founder of Graceful Moments, an outreach service ministry focused on minimizing isolation within the senior community.

This outreach struck a desire in Jerald to serve others professionally and in 2013, he resigned from an 18-year pharmaceutical sales career to become an Administrator in Training.  Jerald considers himself a professional servant and is committed to advancing senior care as a speaker and an operator. Jerald Graduated from Kentucky State University in 1990 with a BA in Business Administration.  Jerald received his Nurse Aide Certification and Health Facility Administrator licenses in 2013.

Charles de Vilmorin
Linked Senior

Charles de Vilmorin is the co-founder and CEO of Linked Senior. He is passionate about honoring the older adult in our society. From his master’s thesis on nursing homes and memory care, to his close connections with the older adults in his family, to creating and leading Linked Senior, a resident engagement platform for senior living, he is an advocate for the person-centered movement. With Linked Senior, he has more than twelve years of experience building solutions that value meaningful engagement to meet the changing needs and preferences of every older adult. Charles is on the board of the Validation Training Institute that promotes the Validation Method, work of Naomi Feil and on the Innovation Council for AMDA, the American Medical Doctor Association. He also started the Old People are Cool initiative to combat rampant ageism in our society and build intergenerational conversations and collaboration.